When you’re a Cision customer, your courteous and dedicated Client Support Team is just a phone call away.

First-rate client service sets us apart

Our mission is to provide you with prompt and professional resolutions that answer your questions and meet you needs—so you can focus on achieving your communications objectives

Support when you need it

From simple troubleshooting to long-term guidance, we’re here to help. Call our dedicated media database helpline on +44 (0)20 7074 2555 or email us at support.uk@cision.com. For for all other queries call +44 (0)20 7674 0200.

Training sessions and webinars

Our training team work closely with Cision relationship managers so have a strong understanding of each client's needs and will make your training sessions strictly relevant to you. The team knows Cision products inside-out and will conduct interactive and engaging sessions for you and your team. If you would like a refresher training session, ask your account manager to put you in touch with the team.